AutoCAD: The License manager is not functioning or is improperly installed


You see the following error message when you start any product in the Windows AutoCAD 2017/2018 family (AutoCAD, AutoCAD LT, AutoCAD MEP, and so on):

License manager is not functioning

The License manager is not functioning or is improperly installed. AutoCAD will shut down now.


Solutions for the most common causes are listed below.


Solution 1: Check whether the FlexNet Licensing Service is running

  1. Click Start (or right-click Start on Windows 10) and choose Run.
  2. In the Run box, type services.msc.
  3. In the Name column of the Services console window, find FlexNet Licensing 64 and check whether its status is Running.
    • If FlexNet Licensing 64 is running, close the Services console window and go to Solution 2.
    • If FlexNet Licensing 64 is not running, go to step 4.
  4. In the Startup Type column, right-click Manual and select Properties. (Note: if the service cannot be started, make sure your Windows profile has enough permissions. Consult with your IT administrator.)
  5. In the Properties dialog, use the drop-down menu to change Startup Type to Automatic and click OK.
  6. To change the status of FlexNet to Running, right-click its empty Status cell and select Start from the context menu.

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